These business leaders report taking a variety of actions to control their destinies. There is no single silver bullet for how they are going about it. Nearly three quarters (70 percent) are instituting new sales tactics, specifically: looking for business in new industries such as medical or aerospace, exploring new sales channels like distributors, and increasing their online marketing. In order to more than just survive – but succeed – 38 percent are developing new and innovative products.
"The leaders of today’s industrial marketplace are demonstrating classic American ingenuity," said Eileen Markowitz, President of ThomasNet. "The buyers and sellers of industrial products and services are taking matters into their own hands to design their futures and rebuild market share. They’re also savvy enough not to go it alone - bringing in experts to help with online sales strategies, for instance, while they focus on their core strengths."
The survey respondents shared some of the lessons they have learned which form the foundation for their new strategies:
- "You can’t be diversified enough in a down market."
- "Always energize around sales, innovation, marketing and cost control measures."
- "Stay customer-focused. Be flexible to meet customer expectations. Be proactive in responding to customers and/or anticipating customer needs."
- "The Internet is one of the best business tools available, period."
- "Innovation must never end."