"These findings represent a silver lining for technology providers in what is proving to be a challenging time, with small companies seemingly more resilient and optimistic regarding the future, while many larger companies are struggling to adapt within an environment of hiring and spending freezes and cut backs," said Steve Ingledew, Managing Director for Millward Brown's North American Technology Practice.
Of particular interest among small businesses is finding new ways to maximize the benefits of the Internet for their companies. A staggering 75% of small business participants stated this as one of their top three technology priorities for 2009, compared with 27% and 13% for medium and enterprise companies respectively. According to Ingledew, "While many larger businesses have already tapped into Internet-based solutions, smaller companies are seeking guidance from IT suppliers on how best to leverage the Internet to drive their businesses. This presents an opportunity for technology firms well poised to meet the technology needs of the burgeoning small business segment." In line with these needs, the top three trends cited by small business technology buyers as impacting their industry over the next five years were Web-oriented architectures (52%), social software and social networking (45%) and unified communications (34%).