Full-time Hiring
The number of small businesses planning to hire full-time, permanent employees from July through December rose six percentage points over last year. As small companies gradually increase headcount, larger companies are hiring at a more accelerated pace.
- Companies with 50 or fewer employees – 20 percent hiring full-time, permanent employees, up from 14 percent last year.
- Companies with 500 or fewer employees – 27 percent hiring full-time, permanent employees, up from 21 percent last year.
- Companies with more than 500 employees – 46 percent hiring full-time, permanent employees, up from 38 percent last year.
Part-time Hiring
Small businesses expect part-time hiring to be on par with last year. Larger organizations are slightly less likely to hire part-time workers than last year, focusing more on adding full-time staff.
- 50 or fewer employees – 9 percent hiring part-time employees, same as 2010
- 500 or fewer employees – 11 percent hiring part-time employees, same as 2010
- More than 500 employees – 19 percent hiring part-time employees, down from 21 percent in 2010
Contract or Temporary Hiring
Companies of all sizes are planning to increase their use of contract or temporary support to fill in employment gaps before turning up the dial on permanent placement.
- 50 or fewer employees – 6 percent hiring contract or temporary employees, up from 4 percent last year
- 500 or fewer employees – 8 percent hiring contract or temporary employees, up from 6 percent last year
- More than 500 employees – 16 percent hiring contract or temporary employees, up from 13 percent last year
Top functional areas for hiring
Similar to last year's study, the functional areas for which small businesses plan to hire first are those on the front lines with customers and those driving innovation. Customer Service, Information Technology and Sales remain in the top three spots for recruitment in the second half of 2011 with Administrative and Business Development rounding out the top five.
Burn-out and Turnover
With smaller staffs handling growing workloads, small businesses are voicing concerns over whether productivity can make up the differential. More than one-third of small businesses (36 percent) believe their workers are already burned out. One-quarter (25 percent) are worried that workers will leave their organizations as the economy improves, with 10 percent reporting that top workers left their organizations in the second quarter.
Small businesses also reported challenges in competing with larger organizations for skilled talent. Nearly one-in-five (18 percent) said they currently have open positions for which they can't find qualified candidates.