"As the price of gas and other necessities rise, consumer anxiety is following suit," said J. Walker Smith, president of Yankelovich MONITOR. "This has huge implications for marketers, because people will continue to make significant cutbacks." According to Smith, the often ambiguous and sometimes conflicting economic indicators don't show the reality of the current economy.
"What matters is what people feel. And what people feel right now is verging on panic," said Smith. "What the economy needs most right now is firm, confident leadership - a strong voice to steady the nerves and boost the resolve of consumers."
The big question is who will step up to calm consumer anxiety. "Political leaders aren't doing it, so business leaders must," Smith said. "Our data show a clear need for something in addition to a fiscal stimulus; there is a huge need for leadership. Economic anxiety is too high to be solely a function of pocketbooks alone. People want to budget, economize and save money, but they want a reason to believe in their economic futures again, too."