Executives were asked, "What is your greatest staffing concern?" Their responses:
Retention.................. 39%
Recruitment................ 22%
Productivity............... 17%
Staff morale............... 17%
Other...................... 3%
Don't know................. 2%
"Many firms are operating with lean teams in which every staff member plays a key role in the business, making retention a greater concern," said Max Messmer, chairman and CEO of Robert Half International and author of Human Resources Kit For Dummies(R), 2nd Edition (John Wiley & Sons, Inc.). "Companies that lose top performers may not only experience declines in productivity but also incur significant costs in replacing these professionals."
Messmer added that within a few specialties, recruiting in-demand skills remains a challenge. "There continues to be a shortage of skilled job candidates for positions such as credit and collections specialists and staff and senior accountants, and companies may not be able to offer generous perks and incentives to attract them."