As lenders look to do more business in the indirect lending space, they must also carefully assess what is needed to manage their growth. A key part of that process is identifying the risks associated with doing business with third parties, including auto, marine and RV dealerships.
“Risk and fraud prevention are critical in helping avoid problematic vehicle loans that can hurt a lender in the future,” said Lee Domingue, CEO of Indirect Lending at Wolters Kluwer Financial Services.
Lenders surveyed said their top concerns when working with dealerships to process indirect loans include: incomplete loan documentation; lower quality applicants; and dealers’ compliance knowledge.
“Lending institutions—particularly credit unions—can see a benefit in expanding their presence in the indirect lending market,” said Domingue. “However, this research shows dealerships that lenders, regardless of size or type of organization, really have the same concerns when it comes to financing vehicle loans. It’s important for dealers to be proactive in addressing those concerns if they want to build and maintain strong lender relationships.”