Planned investment in email marketing has also increased, with 81 percent of businesses planning to increase budgets targeting this channel versus 73 percent in December 2008. Additionally, social media has emerged as a significant focus for increased investment, as reported by 58 percent of businesses.
Advertising and tradeshows were again singled out as the top targets for budget cuts. 78 percent of businesses decreasing budgets are targeting advertising and 58 percent are also looking at tradeshows. This represents a steep increase from the December survey results of 29 percent and 19 percent respectively.
Increasing email relevancy and personalization remain top priorities for the latter half of 2009 for 77 percent of the businesses polled. The top three email marketing initiatives identified for the latter half of the year reflect a desire to improve relevancy with 66 percent of respondents looking to increase the performance of their campaigns and 52 percent looking to improve segmentation and targeting. Growing their opt-in list attracted the third highest response at 45 percent.
Survey Highlights
- 85% of businesses plan to increase or maintain marketing spend in the second half of 2009
- 34% of businesses expect customers to spend more; 31% to spend more; 15% to spend less
- 81% of companies increasing budgets are doing so in email; 58% in social media
- 78% of businesses decreasing budgets are cutting advertising; 58% in tradeshows
- 77% of businesses plan to increase email relevancy
"The fact that planned investments in email marketing have actually increased in the past six months at the expense of more traditional marketing channels speaks to email's status as the most economical and effective tool in a direct marketer's tool box,” said Bill Wagner, executive vice president of business operations at StrongMail Systems. “Email marketing's ability to attract investment in touch economic times will only increase as companies leverage solutions to improve the relevancy of their messages and tap the power of social media.”