Commissioned by Lynn Taylor Consulting, the U.S. study was based on telephone interviews conducted with 1,000 respondents 18 years of age or older by a national independent research firm. The survey found that the average employee spends 2.8 hours (168.8 minutes) a day worrying about personal job concerns, such as company lay-offs and/or losing his or her job.
The survey also underscores how deep-seated these suspicions are. When asked how often they think a boss’s closed door signals lay-offs, respondents said:
Always 11 %
Often 32 %
Sometimes 33 %
Rarely 15 %
Never/Don’t Know 9 %
"Changes in manager behavior, such as a closed door, more private conferences, or less direct communication all represent potential ‘exit signs’ to many employees," said Taylor, author of Tame Your Terrible Office Tyrant™ (TOT): How to Manage Childish Boss Behavior and Thrive in Your Job (John Wiley & Sons, July 2009).
Taylor added that while managers have to deal with more sensitive personnel issues today than in previous decades, they can counter employee concerns at a critical time with more proactive communication.
"Acknowledging the astounding impact a small gesture can have on corporate productivity in tense times is a good first step. Providing your team with reassurances whenever possible will mitigate unnecessary panic and help them stay focused," Taylor said.
"Many employees may also avoid speaking up to their bosses for fear of being shown the door, when, in fact, their ideas might boost a company’s bottom line at a time when that is sorely needed," she said.
Underscoring this, added Taylor, is an earlier related study Lynn Taylor Consulting commissioned which revealed that 70 percent of 575 adult working professionals believe employees must be careful when "managing up" in their boss interactions, or they could risk losing their jobs. "Managing up" was described as "proactively finding solutions to problems, consistently using good communications skills and modeling positive behavior to a boss."
"Opening your door literally and figuratively might not only mean greater profitability. In some cases, it might also help keep the doors of your business open," Taylor concluded.