The turmoil has not kept consumers from conducting financial transactions online.
In a study released in November, Nielsen Online said credit card account management and home banking were the second- and third-most popular transaction types for 2008, with 36% and 35% of consumers conducting transactions, respectively.
Still, security is top of mind for many online banking consumers. To reassure the skittish, Bank of America, has been offering customers Norton AntiVirus software at a discount, and Wachovia’s Security Plus product was unveiled to customers through a splash page upon login.