"Since retailers experience above average employee turnover and seasonal hiring patterns in an industry that must proactively manage the risks associated with loss prevention, a screening program to identify potential threats is critical," said Paige Vesuvio, vice president of marketing for First Advantage. "At a time when companies continue to tighten their belts, the report offers both large and small retailers the opportunity to evaluate their current employment screening practices against their industry peers and identify steps to improve their programs."
Among the key findings of the report:
- Social Security Number discrepancies rose slightly in 2009 to 0.79 percent, up from 0.44 percent in 2008. Such discrepancies are due to employment applicants providing inaccurate - and, in some cases, falsified - Social Security numbers.
- The industry experienced a 1.89 percent decline in discrepancies for county criminal searches. Discrepancies, in this case, may be due to employment applicants not revealing or inaccurately relaying their criminal history as recorded in county court records.
- Credit report hits increased during 2009 to 16.07 percent, as compared with 9.08 percent during 2008. This increase may be attributed to credit-related challenges being faced by individuals as the economy continues to struggle.
- Discrepancies with education verifications decreased from 23.5 percent in 2008 to 16.38 percent during the first nine months of 2009. Education discrepancies may be the result of an applicant misrepresenting their education or not correctly supplying dates of attendance, status and or degree earned.
- The rate of positive results for all types of substance abuse screening tests was 2.5 percent for the retail industry, lower than the overall national average of 3.6 percent.