Full-time Hiring
Twenty-four percent of employers plan to hire full-time, permanent employees in 2011, up from 20 percent in 2010 and 14 percent in 2009. Seven percent plan to decrease headcount, an improvement from 9 percent in 2010 and 16 percent in 2009. Fifty-eight percent anticipate no change in their staff levels while 11 percent are unsure.
Part-time Hiring
Thirteen percent of employers expect to hire part-time employees in the next 12 months, up from 11 percent in 2010 and 9 percent in 2009. Five percent plan to decrease part-time help, an improvement from 8 percent in 2010 and 14 percent in 2009. Seventy-one percent anticipate no change in their staff levels while 12 percent are unsure.
Contract/Temporary Hiring
Businesses will be relying on interim solutions to help shoulder growing workloads. One-third of hiring managers (34 percent) reported they will hire contract or temporary workers to supplement leaner staffs in 2011, up from 30 percent last year and 28 percent in 2009. Of those hiring, nearly one-in-four (24 percent) expect to add more than last year. Thirty-nine percent of employers plan to transition some contract or temporary staff into full-time, permanent employees.
Top Functional Areas for Hiring
Among employers who plan to increase their full-time, permanent headcount in 2011, Sales is the most popular functional area they will be hiring for as they focus on expanding their customer base and market penetration. The top ten functional areas for recruitment include:
1. Sales – 27 percent
2. Information Technology – 26 percent
3. Customer Service – 25 percent
4. Engineering – 21 percent
5. Technology – 19 percent
6. Administrative – 17 percent
7. Business Development – 17 percent
8. Marketing – 17 percent
9. Research/Development – 15 percent
10. Accounting/Finance – 14 percent
Hiring By Region
Similar to last year's forecast, more employers in the West plan to recruit new employees in 2011 than other regions. Twenty-six percent of hiring managers in the West reported they plan to add full-time, permanent headcount followed by 24 percent in the Northeast and 23 percent in the Midwest and South.
Plans to downsize staffs are trending below the last two years. Eight percent of employers in the South expect to decrease headcount followed by 7 percent in the Northeast, Midwest and West.
Hiring By Company Size
While small businesses have been slower to recover, hiring is gradually improving among companies of all sizes. Thirty percent of employers with more than 250 employees plan to increase full-time, permanent headcount in 2011, followed by 27 percent of employers with 51 to 250 employees, and 14 percent of employers with 50 or less employees.
Five percent of employers with 1 to 50 employees plan to reduce their workforce compared to 6 percent of businesses with 51 to 250 employees and 9 percent with more than 250 employees.
Compensation
Forty-one percent of employers are concerned that their best talent will leave their organizations once the economy improves, as heftier workloads and longer hours take their toll on worker morale. Sixty-one percent said they will increase compensation for their existing staff in 2011, up from 57 percent in 2010. While most employers estimate the average raise will be 3 percent or less, one-in-ten (10 percent) expect the average increase will be 5 percent or more.
Thirty-one percent will provide higher initial job offers to job candidates, up from 29 percent last year. While most increases will likely fall within the same 1 to 3 percent range, 8 percent of employers expect to up initial job offers by 5 percent or more.
