comScore 2009 Holiday Online Retail Spending Forecast
The official comScore 2009 holiday season forecast is that online retail spending for the November – December period will reach $28.8 billion, representing a 3 percent gain versus year ago. This modest growth rate represents an improvement compared to last season’s 3-percent decline, but remains well below the growth rates of 20 percent or higher seen in previous years.
"After weathering the challenge of negative growth rates throughout much of the year, we are finally forecasting a return to positive growth at a rate of 3 percent for the 2009 holiday season," added Fulgoni. "However, we need to realize that this year’s expected growth rate reflects the rapid deceleration in online consumer spending that occurred during the last two months of 2008, making comparisons to the year ago time period more favorable for the current holiday season."
comScore 2009 Holiday Shopping Survey
Alongside its reporting of behaviorally monitored e-commerce spending, comScore is also conducting weekly surveys of approximately 500 consumers to determine attitudes and sentiment in regard to the holiday shopping season. In the most recent survey, conducted on November 20-23, 2009, 34 percent of consumers said they had not even begun their holiday shopping yet. They also indicated that deals and promotions are becoming an increasingly important part of the holiday shopping experience. Specifically, 45 percent said that they are seeing more discounts, sales or promotions this year versus last year, compared to just 9 percent who said they are seeing fewer.
One of the more prominent promotions for online purchases is free shipping. When asked how important free shipping is for making an online purchase this holiday season, nearly three-quarters (73 percent) of consumers indicated it was important. Only 3 percent indicated free shipping was unimportant.